U.S. Chemicals Case Studies

Supply Chain Continuity during Thanksgiving Week Prevents Shutdown

A grateful customer gives thanks

Problem: During the Thanksgiving holiday week, a household personal care brand faced the risk of a plant shutdown due to a shortage of a critical ingredient. The material was difficult to source quickly because of specific product and packaging requirements, select approved suppliers, and the looming holiday when most suppliers were closed.

The customer reached out to U.S. Chemicals, their historic “go-to” partner, just three days before Thanksgiving for urgent support.

Solution: We leveraged our extensive network and expertise to quickly secure material locally that met all customer requirements. Following a swift turnaround to dilute the material, we worked with a trusted supply partner to enlist a father-and-son team who had celebrated Thanksgiving early, allowing them to double-team a truck and make the delivery.

Anticipating ongoing needs, we also worked tirelessly to secure additional material for timely delivery the following week.

Boosted Supply Chain Resilience Accelerates Product Launch

Exceeding client expectations: all in a day’s work

Problem: A global skincare brand was eager to launch an improved formula for several of its best-selling products. However, new manufacturing equipment was not available until later in the year, delaying the brand’s go-to-market timeline.

Solution: The brand turned to U.S. Chemicals, one of their long-time suppliers, with a time-sensitive and highly customized request to supply material that was compatible with their existing machinery.

We onboarded a new supplier within days, identified a trusted partner for repackaging the material to meet customer specifications, and delivered it to the customer’s plant, ensuring production could stay on track without the stress of potential delays.